Frequently Asked Questions
Everything you need to know about shopping with Permanent Orbit.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit before ordering.
Are your materials sustainably sourced?
Yes, Permanent Orbit is committed to ethical fashion. We use organic cotton, recycled polyesters, and eco-friendly dyes across our entire collection.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.